Touchpoint Marketing Effectiveness Audit
Our signature Touchpoint Marketing Effectiveness Audit (TMEA) takes a holistic approach to reviewing the marketing performance of your business from a customer perspective. Every interaction with your customer is building your reputation and your brand.
A TMEA will enable you to identify areas that need to be worked on to improve customer engagement and/or assist you in identify new marketing opportunities. Over a two-week period the audit will review all marketing interactions a customer may have with your business and provide you with a fresh third-party analysis and recommendations to move forward.
Our Touchpoint Marketing Effectiveness Audits include:
- Review your online presence and benchmark against competitors.
- Assess the user-friendliness and effectiveness of your website.
- Evaluate your printed marketing materials, forms and other customer documents.
- Conduct a series of secret shopper style reviews of the buying process.
- Review all other contact opportunities/channels that can be identified.
Touchpoint Marketing Effectiveness Audits are subject to availability. Contact us for a free consultation.
- About Touchpoint Marketing
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Touchpoint Marketing is here to help your business grow! Our experienced team is focused on deliver outstanding results for our clients - with 100% satisfaction guaranteed!
We pride ourselves on our high level of professionalism and personalised service. Our dedication to our clients is uncompromising. Read More.
- Public Relations Services
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Our Public Relations Service is an incredibly cost-effective way of getting your business in the media. Not only is your business being seen by potential customers, it's being endorsed by a credibly third-party. Read More..
- Website Design
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Our skilled team can design you a website that is user-friendly, visually appealing and is built so search engines such as Google can easily find it!
Our custom website design package includes a tailored design, up to 10 web pages, search engine submissions and a free Google Analytics account to measure your online results. Read More.
- Our Work
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We pride ourselves on the results we achieve for our clients. Read More.